Configure game entry, verification and approvals

MyClubtap

Last Update 12 days ago

Audience: Game admins
Game entry is controlled through three separate decisions:
  1. Is the game Public or Private?
  2. Is verification completed before joining or later?
  3. Is approval Manual or Automatic?

Configure each setting deliberately. Public entry does not automatically mean automatic approval, and Private entry does not automatically mean manual approval.

    Entry options
    SettingUse it whenMember experience
    PublicAnyone who finds the active game may request accessNo private code is required
    Private (Group Code)An invited group can use a shared codeMember enters the group code
    Private (Individual Code)Access must be tied to a specific invitationMember enters the code assigned by the organiser
    A group code is one shared code for the Private game and can be used by anyone who receives it. An individual code is created or shared for a particular member and is intended for that member only. Codes do not have a scheduled expiry date. An individual code can no longer be used after its intended member uses it.
    Verification options
    SettingMember experience
    Complete Verification Before JoiningRequired information must be submitted before the joining process can be completed
    Complete Verification LaterThe member can proceed to the permitted stage and is prompted to complete verification later
    With Complete Verification Later, the member can access and use the game normally before completing verification. The organiser can follow up with incomplete members and may suspend game access when required, at its discretion.

    Approval options

    SettingResult
    Manual Admin ApprovalThe request remains Pending until an admin approves or declines it
    Automatic ApprovalAccess is approved automatically once the configured entry requirements are met
    All supported combinations
    EntryVerificationApprovalAdmin action required?
    PublicLaterManualReview each request
    PublicLaterAutomaticNo approval action; monitor incomplete verification
    PublicBefore joiningManualReview verified requests
    PublicBefore joiningAutomaticNo routine approval action
    PrivateLaterManualDistribute code and review requests
    PrivateLaterAutomaticDistribute code; monitor incomplete verification
    PrivateBefore joiningManualDistribute code and review verified requests
    PrivateBefore joiningAutomaticDistribute code; no routine approval action
    Configure admin email notifications
    Approval-request emails and new-member-signup emails are separate settings. For each notification type, choose:
    1. None: No admin email; this is the default;
    2. Instant Email: Send an email for every relevant request or signup; or
    3. Daily Summary: Send one daily email containing the new activity.

    Use Instant Email when entry decisions are time-sensitive.

    Use Daily Summary when volume is higher and same-day review is sufficient.
    Ensure at least one admin is responsible for reviewing Pending requests if Manual Approval is selected.
    Presently, these emails are sent only to the game's official admin.
    The Daily Summary is sent at 6:00am, using the timezone configured for that game.

      Before opening entry
      Test the full member journey with a non-admin account. Confirm the invitation link or code, verification fields, Pending screen, approval action and Approved access before sharing the game publicly.

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