Manage app notifications

MyClubtap

Last Update 10 days ago

Audience: Members

MyClubtap notifications help you follow important changes in your fantasy games. The notification types you receive depend on the games you have joined, their schedule, organiser activity and your device permissions.

Manage notifications
  1. Open the app.
  2. Click on 'More' and select 'Manage Notifications'.
  3. Review the supported notification controls.
  4. Turn the available preferences on or off as required.
  5. Open your device settings and allow MyClubtap notifications if you want device push alerts.
A notification is a prompt. Always check the game screen for the current trade window, start time, lockout or final result.
Supported notification types
  • Trading Open;
  • Lockout;
  • Admin Alert;
  • Round Summary;
  • New Game in Hub; and
  • Game Over.
If push notifications are not arriving
  1. Confirm that notifications are allowed for MyClubtap in the device settings.
  2. Confirm that you are signed in to the correct member account.
  3. Open the affected game and check that it remains active in Comps → My Games.
  4. Update MyClubtap through the Apple App Store or Google Play Store.
  5. Restart the app and device.
  6. Check battery-saving or background restrictions that may delay notifications.
If one particular game is affected, include the game name, round and expected notification when contacting Support.
Timing

Notification delivery can be affected by device settings and network conditions. A delayed push notification does not extend a trade window or lockout. The schedule shown inside the game remains authoritative.

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